Help
Being Optimal Help
Being Optimal Help
Find how-to answers for the product. Start with search, or pick a channel below.
Help vs Learn vs Forum vs Borg vs emergency care
Each channel has one job. Pick the right door before you write a ticket or post.
- HelpOfficial how-to, account, billing, troubleshootingNot for: Peer venting or deep science essays
- LearnNutrient and marker scienceNot for: My sync is broken
- ForumPeer experienceNot for: Billing, legal deletion, or security
- BorgIn-app nutrition coachingNot for: Password reset or refunds
- EmergencyLocal emergency servicesNot for: Any product channel
Full guide: Help, Learn, Forum, Borg — and when to call your provider
Collections
- Getting started
- Using the app
- Understanding your results
- Account & security
- Billing & plans
- Data, privacy & sync
- Troubleshooting
- Pregnancy & boundaries
- Community & AI
Popular
- Help, Learn, Forum, Borg — and when to call your provider
- Your first logged day
- Read your Day Score
- My day didn't sync?
Contact
Email [email protected] for product support.
Do not include meals, journal entries, LMP/due date details, blood results, or screenshots of clinical screens in email unless support specifically asks — and scrub personal health data first.
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