Troubleshooting FAQs

Cloud sync, barcode lookup, and install issues. For clinical questions, see Help vs Learn vs your provider.

My day didn't sync?

Cloud sync didn't finish. Retry from the status banner, confirm you're signed in, then open Help if it keeps failing.

Barcode didn't scan / food missing?

TODO: expand — answer-first paragraph, then steps if needed.

Install the app on my phone?

TODO: expand — answer-first paragraph, then steps if needed.